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Event Logging

Page 89

CHAPTER 13

Event Logging

A computer with Diva SIPcontrol installed can write the following types of events into the System Event Log:

• Errors

• Warnings

• Informational Messages

You can view the events in the Windows

Event Viewer. To do so, click Programs > Settings >

Control Panel > Administrative Tools. In the Administrative Tools window, double-click Event Viewer

and then Application, where Diva SIPcontrol stores the events.

Errors

An error is a significant problem, such as loss of data or loss of functionality. For example, if a service fails to

load, an error event will be logged.

See below for possible error events. Variables are enclosed in angle brackets. Parameters enclosed in square

brackets are optional:

Event ID Event Text Event Description

2000 Service could not start. <Reason> The <Reason> is text that explains why the service could not start.

2001 Service could not stop. <Reason> The <Reason> is text that explains why the service could not stop.

2002 Updating configuration failed. <Reason> The new configuration could not be activated, probably due to invalid

configuration data.

2003 Cannot bind to IP address.

<IP address>:<port> [<protocol>].

The service cannot be bound to the IP address.

2004 TLS initialization failed, call attempt

aborted.

The configured TLS settings are invalid, or a required file is missing.

For calls to SIP only: the call is aborted unless an alternate

destination without TLS encryption is available.

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Dialogic 4000 SERIES Manual de usuario Pagina 89