Dialogic 4000 SERIES Manual de usuario descargar pdf (Pagina 161)

Verify The Line Configuration With The Dialogic® Diva® Line Test Tool

Page 161

Fax test

With the fax test you can send or receive a fax document that you can view with a fax viewer.

1. Under Device select the line of the Dialogic

Diva

Media Board to test.

2. Enter the Called Party Number and Calling Party Number.

3. To configure advanced settings, click Advanced.

4. If you wish to test incoming fax calls from another device, select Receive incoming fax. With this test you

can verify if another Diva Media Board, a controller of a Diva multiport Media Board, or the PBX is working

correctly.

If you do not have another application to test incoming fax calls, you can open the Dialogic

Diva

Line Test

tool twice and configure one utility as the calling party and the other utility as the called party. For more

information, see To set up a test for incoming fax calls below.

5. To trace outgoing or incoming calls for analysis, you can create a trace file. After you traced an incoming or

outgoing fax, the option Play Audio is available. Click this button to save a wave file of the transmitted or

received fax. This might be necessary for analysis.

Note: You can only save the wave file of the trace as long as the Diva Line Test Tool is opened. Once you

close the tool, the unsaved wave file will be deleted.

6. After you have entered all necessary information you can start the test. To do so, click Call.

7. If an issue occurs that you cannot resolve, you may obtain technical support. For more information, see

Customer Service on page 167.

8. To abort the test manually, click Disconnect during the test.

9. To delete all messages from the status box, click Clear.

10. All performed tests are saved in a text file. To view this file, click History.

Note: The information in the history file is overwritten every time you open the Diva Line Test tool. If you

want to keep the information of a specific call, save the file in a different folder.

To set up a test for incoming fax calls

1. Open two Dialogic

Diva

Line Test tools and click the Fax tab.

2. Select the devices to test under Device.

3. At one utility enter the Called Party Number and Calling Party Number under Call Settings.

4. At the other utility do not enter any number under Call Settings and select Receive incoming fax for the

fax test.

5. You can also configure advanced settings for both Diva Line Test tools.

6. Click Call on the sending Diva Line Test tool to start the test.

7. To see if the fax was transmitted correctly, click View Fax.

Note: If the tool receives a fax more than twice without saving, the fax result file will be overwritten.

8. During the test you can also create a trace.

9. If an issue occurs that you cannot resolve, you may obtain technical support.

1 2 ... 156 157 158 159 160 161 162 163 164 165 166 167 168

Comentarios a estos manuales

Sin comentarios

Dialogic 4000 SERIES Manual de usuario Pagina 161

Comentarios a estos manuales

Relacionado con productos y manuales para Gateways / Controladores Dialogic 4000 SERIES