Dialogic 4000 Series SU4.1 Manual de usuario descargar pdf (Pagina 216)

Dialogic 4000 Media Gateway Series SU4.1 Reference Guide

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If the incoming call is put on hold, you can choose under Consultation Call whether to

transfer the consultation call on the same or on a different line.

Moreover, if you transfer the call with a consultation call, you can decide under Complete

Transfer Type whether the call is completed in ringing state or after the call is connected.

Performing a Fax Test

With the fax test you can send or receive a fax document that you can view with a fax

viewer. To perform a fax test, follow these steps:

1. Under Device select the line of the Diva Media Board to test.

2. Enter the Called Party Number and Calling Party Number.

3. To configure advanced settings, click Advanced.

4. If you wish to test incoming fax calls from another device, select Receive incoming

fax. With this test you can verify if another Diva Media Board, a controller of a Diva

multiport Media Board, or the PBX is working correctly.

If you do not have another application to test incoming fax calls, you can open the

Diva Line Test tool twice and configure one utility as the calling party and the other

utility as the called party. For more information, see Setting Up a Test for Incoming

Fax Calls.

5. To trace outgoing or incoming calls for analysis, you can create a trace file. After you

traced an incoming or outgoing fax, the option Play Audio is available. Click this

button to save a wave file of the transmitted or received fax. This might be

necessary for analysis.

Note: You can only save the wave file of the trace as long as the Diva Line Test Tool is

opened. Once you close the tool, the unsaved wave file will be deleted.

6. After you have entered all necessary information you can start the test. To do so,

click Call.

7. If an issue occurs that you cannot resolve, you may obtain technical support. For

more information, see Customer Service.

8. To abort the test manually, click Disconnect during the test.

9. To delete all messages from the status box, click Clear.

10. All performed tests are saved in a text file. To view this file, click History.

Note: The information in the history file is overwritten every time you open the Diva Line

Test tool. If you want to keep the information of a specific call, save the file in a different

folder.

Setting Up a Test for Incoming Fax Calls

To set up a test for incoming fax calls, follow these steps:

1. Open two Diva Line Test tools, and click the Fax tab.

2. Select the devices to test under Device.

3. At one utility, enter the Called Party Number and Calling Party Number under

Call Settings.

4. At the other utility, do not enter any number under Call Settings and select

Receive incoming fax for the fax test.

5. You can also configure advanced settings for both Diva Line Test tools.

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Dialogic 4000 Series SU4.1 Manual de usuario Pagina 216

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