Dialogic 4000 Series SU4.1 Manual de usuario descargar pdf (Pagina 213)

Verifying the Line Configuration with the Dialogic® Diva® Line Test Tool

205

Performing a Hardware Test

The hardware test performs a test of the controller only. It changes the controller to run

under the internal loop-back mode. Starting with the first channel, the hardware test tries

to connect/disconnect each channel and stops when the highest channel is tested.

To perform a hardware test, follow these steps:

1. Open the Diva Line Test tool and click the Line Check/HW Test tab.

2. Select under Device the line of the Diva Media Board to test.

3. Click Start to begin the test.

If the hardware test reports an error, verify that the:

o Cable is NOT connected to the board

o Diva Media Board is loaded correctly

o Newest Diva System Release software is installed

o Test is successful with a standard protocol like ETSI or NT1

If the test still fails, contact the Dialogic Customer Support personnel. For more

information, see Customer Service.

Note: To help you as efficiently as possible, the Customer Support personnel will ask

you for details of the tests you have conducted and their results. So, be sure you

have all information handy when contacting them.

4. Click Stop to abort the test.

5. Click Close to end the configuration dialog.

Performing a Phone/Loop Test

The phone test performs an outgoing call to verify the connectivity to another telephone.

You can stop the test once the remote phone is ringing. If the phone answers the call, an

announcement is played.

The loop test performs an incoming call to itself to test the end-to-end connectivity with an

inbound tone test. Since some networks use a different channel allocation (like different

Q.SIG versions), it might be possible to connect a call despite the wrong physical channel

being in use or not operational at all.

1. Under Device select the line of the Diva Media Board to test.

2. Enter the Called Party Number and Calling Party Number.

3. To configure advanced settings, click Advanced. For more information, see

Advanced setup.

4. If you wish to test incoming calls, select Loop Test (enables incoming calls).

For incoming calls, the program accepts the call if it is pending and the address is

valid or not specified. Then it activates the detection of DTMF tones and an

announcement is played. If a DTMF tone is detected, the announcement is stopped

and the same DTMF tone is replied with delay to the calling party. The test is passed

successfully only if the DTMF tone is received at the calling party.

5. To trace outgoing or incoming calls for analysis, you can create a trace file.

6. After you have entered all necessary information, you can start the test by clicking

Call.

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Dialogic 4000 Series SU4.1 Manual de usuario Pagina 213

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