RightFax 8.5 Fax Board Guide 25
Installing CPD/220 boards
Fax boards can be installed in the RightFax server or in a separate computer called a “remote
BoardServer.” For information on using remote BoardServers, refer to the RightFax Administrator’s
Guide.
After the CPD/220 fax boards are configured to use unique I/O addresses, you are ready to install
them. Dialogic CPD/220 boards must be installed in a 16-bit slots. Always turn your computer off
before inserting or removing any board, and take all necessary precautions to prevent static
discharge when handling any fax board. To ensure that your system chassis is properly grounded,
you must secure CPD/220 boards using the expansion slot mounting screws.
The CPD/220 is shipped with two Y-cables. Insert the loop start line RJ-11 connector into the port
labeled “L” on the mounting bracket. Insert the DID line connector into the port labeled “D” on the
mounting bracket. To begin loop-start service, plug the loop-start A and B cables into the loop-start
phone jacks. When you are ready to begin continuous DID service, plug the DID A and B cables into
the DID phone jacks.
Warning Never insert a loop-start line into a DID port. Doing so will damage the fax board and void all
warranties. If you have any doubts, test the phone line with a volt meter prior to connecting it to a DID fax
port to ensure that no current exists on the line.
The DID line must be maintained at –48V or the phone company may “busy out” the line
(effectively shutting down service). This means that the computer housing the CPD/220 must stay
on. If you take the system off-line, you may have to notify the telephone company to re-engage the
line.
Testing Dialogic Boards
Before you can perform the fax board tests described in this section, you must configure the
RightFax software to communicate with the boards. For information on configuring RightFax to
work with your fax boards, refer to the chapter on configuring the RightFax BoardServer in the
RightFax Administrator’s Guide.
To test your Dialogic fax boards
This test lets you confirm that your Dialogic boards are installed and working properly and are
connected to working phone lines.
1. Open a command prompt on the RightFax server and enter the following command:
net stop rfboard
This stops the RightFax BoardServer service.
2. In the command prompt window, change to the RightFax\RFBoard folder.
3. Start the Dialogic service by entering the following command:
net start gammafax
4. When the Dialog service is running, enter the following command:
sendfax ,,FaxNumber test001.tif ChannelNum
Where FaxNumber is the number of a working fax machine (including any prefixes necessary to
dial out of your phone system) and ChannelNum is the channel number to test.
If the test is successful, a test fax will arrive at the specified fax machine.
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