
GFI FaxMaker
1 Installing fax devices |4
1 Installing fax devices
Use this information when using fax hardware and FOIP cards.
NOTE
GFI FaxMaker can also work with an online fax service, without the need of hardware or additional drivers. For more
information go to http://support.gfi.com/manuals/en/fax2014/default.htm#cshid=FaxServices
1.1 Which fax devices to use with GFI FaxMaker?
GFI FaxMaker can use many fax devices, including modems. GFI however highly recommends investing in a professional
fax server device such as a Brooktrout TR1034 or Trufax fax board, a Dialogic Diva Pro/Server ISDN fax card or an AVM B1
ISDN fax card.
These devices are far superior to a modem or multi-port modem in terms of reliability and transmission speed. Modems
can be unreliable, requiring regular resets, and are frequently not compatible with all fax machines; this often results in
failed faxes. The chipset used is an important factor; however, since modem manufacturers constantly change chipsets it
is difficult to recommend a particular model or brand.
In terms of cost, a Brooktrout Trufax, Dialogic or AVM card is relatively inexpensive: only marginally more expensive than
using 2 modems. Depending on what card you choose, you also get more fax features - for example, inbound routing or
faster 33.6 faxing.
For the most up to date list of supported fax devices, refer to: http://go.gfi.com/?pageid=FM_Devices.
1.2 Installing a Dialogic Diva Server ISDN Adapter
The Dialogic (Eicon) Diva Server Adapter should be installed into the server as per the installation instructions provided
with the card. The list of currently supported Dialogic cards is available online at http://go.gfi.com/?pageid=FM_
Devices.
The latest drivers, installation guides and support for the Dialogic product range is available from the Dialogic website at
http://www.dialogic.com/.
NOTE
Current Dialogic adapters are Universal PCI (3.3/5 volts), however always check the technical details of the adapter to
make sure the adapter is suitable for the server hardware.
GFI FaxMaker uses CAPI (Common ISDN Application Programming Interface - www.capi.org) to interface with supported
Dialogic (& AVM) ISDN cards. CAPI support is provided by installing the Dialogic Diva Server software and drivers.
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