
Testing the Configuration Configuring the Dialogic Media Gateway
30 Copyright © 2012 ADTRAN, Inc. 6UCSTN0088-4A
6. In the Address field, type an address for the new user. The address is typically an extension number.
7. In the Behavior section, ensure that the Voice Mail radio button is selected, and select Next.
8. In the window that appears, select Finish to create the new user identity.
Creating an Attendant Identity on the NetVanta UC Server
1. In the Administration navigation pane, select Users.
2. In the Users summary pane, right-click the user with which you would like to associate the auto
attendant, and select Create Identity from the drop-down menu. The New Identity Wizard welcome
menu will appear. Select Next. The Select Identity Type menu will appear.
3. Use the Select a communications system drop-down menu to select the generic PBX you created in
Integrating the Dialogic Media Gateway on page 15.
4. Select Attendant Server as the new identity type, and select Next. The Configure Attendant Identity
menu will appear
5. Using the Select a communications system drop-down menu, select a communication system.
6. From the Select a user profile drop-down menu, select a user profile to which you want to associate
the identity. The user whose profile you select is able to manage the behavior of this identity.
7. Select Attendant as the new identity type.
8. On the Configure Attendant Identity menu, enter a name for the new attendant identity in the Name
field.
9. In the Address field, enter an address for the new attendant identity. An address is typically an extension
number.
10. From the Run service drop-down menu, choose the attendant service that you want to assign to the new
attendant identity, then select Next.
11. In the menu that appears, select Finish to create the new user identity.
Testing Procedures
1. Internal Direct – Call to voicemail
Place a call to the voicemail access number and set the voicemail password for that user.
2. Forwarded Call
Place a call from one user to another, and then transfer the call to an external number.
3. Leave a voicemail
Place a call from one user to another and wait for the call to be transferred to voicemail. Leave a message
and check that the message waiting indicator light is turned on.
Ensure that you do not add an extension that is restricted in the dial plan. For
example, by default the NetVanta UC Server restricts the following dialing prefixes:
0, 1, 411, 611, 911, 1900, and 1976. If a call is routed to an extension number
beginning with one of these restricted numbers, then the call will not be completed.
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